Saturday, November 25, 2006
I have to apologise for what must have seemed a big bash on Foot Locker. It wasn't what I meant at all. My experience yesterday just typified local customer service that I have been subjected to, and I happened to write about that experience. I was simply surprised that a company would allow that behaviour. Perhaps I'm just digging myself in a hole by going on. I'm truly sorry if it seemed that I was singly that company out. I wasn't. It just happened that I was irritated and it prompted me to go on and write.